“ Just to say how very impressed I am with the results of TrackHunter and the customer service I received at Setyres in Tunbridge Wells this week.
The car is transformed! It now drives significantly better and holds a straight line much more confidently which means I enjoy driving the car a whole lot more than I did.
Despite what is obviously a extremely busy and fast-paced environment, I felt a valued customer from the outset and very much appreciated the time taken to still be pleasant and explain things or answer any questions I had. Particular note to Liam (clearly knows his stuff, on his initial advice I had the job done), Ian (who also sorted out a pricing query I had - absolutely no quibble) and Matt for being friendy. Great Job! ”
David, Tunbridge Wells
“ Great when you notice you've got a puncture 1/2 hr before setting off. Thanks to Setyres Maidstone for a quick change.
We run the InvictaDynamos ice hockey team from Gillingham and had an away game in Cardiff. Got there in time. Thanks ”
Andy M, Maidstone
“ I recommend Setyres for all your tyre/exhaust needs. They're really kind even to car illiterate people like me! ”
Becky, Tunbridge Wells
“ I would like to say how grateful I was to Colin Burgman and Peter Jones for the care and attention I recieved, My car was deemed un-roadworthy and they both agreed should not be driven home by me. At Colin's suggestion, Peter drove my car home for me. Great service from your company! Thanks again! ”
Meg Conway, Hailsham
“ I would like to take this opportunity in praising the staff at your
My wife and I have 3 vehicles between us and if ever we have tyre, brake
problems etc., we always call in to get them checked.
We called in recently to have a slow puncture investigated. The wheel was
removed and it was discovered that a damaged wheel rim was the problem. The
mechanic said he would be able to carry out a minor repair, which he did
immediately. He also checked the other wheels.
When I asked how much we had to pay, they refused to charge saying it was
all part of the service. This is so refreshening. We will make sure we
always recommend Setyre to our family and friends.
Keith O'Rawe, Heathfield
“ Tasks currently include getting a tyre replaced. Ah well, getting a good price and goods service at Setyres Sevenoaks. Been going to Sevenoaks for years #happycustomer ”
Wanda Ross, Sevenoaks
“ I am writing to let you know of good service I have received from your Dorchester branch. On a trip to Somerset my car suddenly developed a loud, unidentified noise from the engine. I nursed the car back to Dorchester where your staff immediately diagnosed a failed crankshaft nulley. Within minutes they had also given me a quotation and the advise to drive it no further and they would have it repaired the next day. I accepted their advice and the car was ready the next day as promised. I can not expect better service than this. ”
David Goodwin, Dorchester
“ To all the staff at SUDBURY
A lady called MRS BAILEY bought her Volvo into your branch today with a knocking noise. She has just phoned head office to say what an excellent team you have and that the customer service was beyond exemplary. Well done, keep up the good work.
Mrs Bailey , Sudbury
“ Finding a flat tyre, with friends on the way to meet us was a panic. The staff at Lancing sorted us out straight away with a new tyre on and the old one off in no time. Now that's what we call a VERY GOOD SERVICE.
Mr & Mrs Collis,
Mr & Mrs Collis, Lancing
“ The local assistant manager, Colin Burgman, located the parts, kept me informed of what was going on and had the car ready for me by 16:30 the same day. I was also shown the damaged parts which so often are 'discarded' so that the customer cannot be sure that they were really required, especially if one has some knowledge of automobile engineering. All the staff were polite and helpful and I would like to pass on my appreciation.
Please pass on my comments to the branch.
D Phillips, Hailsham
“ Just a quick note to say I have had excellent service today from Your manager and staff at the new Tonbridge Branch, and as a local company we are happy to use and recommend you in the future. ”
G. Barkaway, Tonbridge
“ Great advice from Setyres Tunbridge Wells today. Could have sold me a tyre I do not need, but they didn't. Recommended as they don’t rip you off. My daughter has always had good honest advice from the Tunbridge Wells guys too ”
R. Purdie, Tunbridge Wells
“ I visited the Hove branch today and as usual received exemplary service from a long serving member of staff named Ian, whom I consider to be a valued member of staff and an asset to Setyres and their company. ”
T Parsons, HOVE
“ As a long time customer of Setyres, I unfortunately had a problem with my vehicle after some work was carried out. I telephoned the Head Office, where I Spoke to the General Manager of the company. He gave my issue his full attention and the car was picked up and fixed within two days. All at no cost to myself. It was so reassuring that my issue was dealt with so swiftly and professionally by both depot staff and the general manager. Thankyou. ”
Mrs Hobbs, Worthing
“ Just wanted to say thanks for fixing my tyre this morning! Very quick and reasonable, I will recommend you to friends in the future. Thanks ”
“ I must again praise Setyres in Sevenoaks, their service is absolutely brilliant. Fast, professional and very efficient ”
“ I would like to commend Setyres, Dorchester on their excellent customer
service. I found I had a flat tyre first thing this morning and being only
100 yards away thought I'd pull up on the off chance I could get some help.
It was early and they hadn't opened yet so I set about jacking up the car
and attempting to change the tyre for the spare (after jacking it up I got
as far as not being able to pull off the plastic hub cap for fear of
snapping it) but as soon as someone arrived, I was acknowledged and advised
that they would help. My tyre was changed and I then headed off to work,
returning later to get another tyre to match the Michelin spare which was
fitted for a very reasonable price. I will definitely recommend Setyres
Dorchester to others and was very grateful for the assistance. ”
Kim Mackie, Dorchester
“ I wish to thank the staff at the Portsmouth branch. They have looked after all three of my cars, including two classic cars very well for over five years. Please pass on my thanks to Jerry and the team. ”
Mr Owen, Portsmouth
“ I would like to let you know of the professional, honest and thorough service I have received when visiting the Hove branch of SETYRES. Ian and the team have always been helpful and given advice I can trust without hesitation. ”
Michael M, Hove
“ Good lads at Setyres and they will ensure they price match ensuring you get the best deal. I would suggest them if you need anything. ”
“ Setyres Lancing are a very reliable garage with a helpful and friendly team. Each time I have turned up with an issue they have fitted me in within the same day. Not to mention the manager immediately checking over my car for me after a small collision, which gave me huge peace of mind. (Thank you Tim). Thank you all very much for your help and expertise, a great garage I shall continue to use. ”
“ Both Marcus and your team at Sudbury are excellent and I will always return to them and recommend other ladies to the same. ”
Mrs Stuart, Sudbury
“ I am writing to let you know of the very professional and courteous service I have received from the manager Marcus at your Sudbury branch. I have been using Setyres for some years now and will not hesitate to use you again. ”
Mr M Turner, Sudbury
“ I had a wonderful experience with SEtyres in Tonbridge. Brilliant garage will definitely remain as a customer. The lads are very friendly and speak to you, asking how you are etc. Big thumbs up :) ”
C Dainton, Tonbridge
“ Good Morning, I am contacting you to let you know of the excellent customer service I have received at your Tunbridge Wells branch. Paul on reception deserves praise for both his advice and excellent customer care. It is most unusual to find somewhere that not only provides excellent service but exemplary customer care, and for this a very big thankyou. ”
Mrs Sampson, Tunbridge Wells
“ My wife and I have always bought replacement tyres from Setyres. The price has always been competitive and the staff have always been honest. With main agent prices rising and becoming increasingly unhappy with the service from the main dealer, I booked our car in for a service at Setyres. What a revelation. Before I drove off I watched the mechanic enter the workshop armed with boxes of filters. The service was completed on time and at a reasonable cost. Honesty and great service are remembered. ”
Mr T Adams, Tunbridge Wells
“ I received fantastic service from Phil at Tunbridge Wells. I just wanted to say thank you and I will certainly recommend SETYRES to friends and family in the future. ”
Mrs Gilbert, Tunbridge Wells
“ I received excellent service all round from your Uckfield branch. In particular, Ben, the branch manager was exemplary. The advice and speed of service when I took the car into the garage was fantastic. It feels like nothing is too much trouble, the staff are very knowledgeable and if one individual is unsure there is no hesitation to ask a colleague for help which is readily given so the customer has a clear understanding of what is going on. I would not hesitate to recommend Setyres to all my friends over and above all other garages in the area. I thought customer service was a thing of the past but it appears this is not the case. Thankyou ”
Mr Roberts, Uckfield